Frequently Asked Questions (FAQ)

General Questions

What is MadeInBangladeshi.com?

MadeInBangladeshi.com is a global B2B and B2C marketplace dedicated to promoting and selling quality products made in Bangladesh. We connect customers, businesses, manufacturers, and suppliers through a trusted online platform.

Do you ship internationally?

Yes. We offer worldwide shipping to many countries and continuously expand our delivery network to serve customers globally.

How can I place an order?

Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase securely.

Orders & Payments

What payment methods do you accept?

We accept secure payment methods available through our checkout system, including major credit/debit cards and other supported payment options.

Can I cancel my order?

Orders may be canceled before they are processed or shipped. Please contact our support team as soon as possible if you wish to cancel an order.

How do I know if my order was successful?

Once your order is placed successfully, you will receive an order confirmation email containing your order details.

Shipping & Delivery

How long does shipping take?

Delivery times vary depending on the destination country and shipping method selected. Estimated delivery times will be provided during checkout.

How can I track my order?

Once your order is shipped, tracking information will be provided via email or through your customer account.

Do you charge shipping fees?

Shipping costs depend on the product, destination, and shipping method. The exact shipping fee will be calculated at checkout.

Returns & Refunds

What is your return policy?

We accept eligible returns according to our Return & Refund Policy. Products must be returned in their original condition within the specified return period.

When will I receive my refund?

Approved refunds are typically processed within several business days after the returned item has been inspected and approved.

B2B & Wholesale

Do you offer wholesale pricing?

Yes. We support wholesale and bulk orders for businesses. Please contact us for pricing and partnership opportunities.

Can manufacturers or suppliers join your platform?

Yes. We welcome manufacturers, exporters, and suppliers who wish to showcase their products to a global audience.

Account & Support

Do I need an account to place an order?

No, guest checkout may be available. However, creating an account allows you to track orders and manage your purchases more easily.

How can I contact customer support?

You can contact us through our Contact Us page, email, or WhatsApp support.

Contact Information

📧 Email: support@madeinbangladeshi.com
📧 Orders: orders@madeinbangladeshi.com
💬 WhatsApp: +966 510 148 165
🌐 Website: Contact Us Page

If you have any additional questions, please feel free to contact us. We are always happy to help.