Return & Refund Policy

Overview

At MadeInBangladeshi.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Please read this Return & Refund Policy carefully before requesting a return or refund.

Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item must be returned within 14 days of delivery.

• The item must be unused, unworn, and in its original condition.

• The item must be returned with original packaging, tags, and accessories.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Customized or personalized products

• Digital products and downloads

• Gift cards

• Clearance or final sale items

• Products marked as non-returnable

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Order number

• Product photos

• Description of the issue

Our team will review your request and arrange a replacement or refund if approved.

Refund Process

Once we receive and inspect the returned item:

• You will be notified of the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method.

• Refund processing times may vary depending on your bank or payment provider.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrectly shipped.

• Original shipping fees are generally non-refundable.

Order Cancellation

Orders may be canceled before shipment.

If your order has already been shipped, you must follow the return process after receiving the item.

Exchanges

We may offer exchanges for defective, damaged, or incorrect products, subject to product availability.

Fraud Prevention

MadeInBangladeshi.com reserves the right to refuse returns or refunds that do not meet the requirements outlined in this policy.

Contact Us

For return and refund requests, please contact:

Email: bdmadeinbangladesh@gmail.com

WhatsApp: +966 510 148 165

Website: MadeInBangladeshi.com

We appreciate your trust in MadeInBangladeshi.com and are committed to providing a reliable shopping experience.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at bdmadeinbangladeshi@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bdmadeinbangladeshi@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bdmadeinbangladeshi@gmail.com.